Privacy Policy

This Privacy Policy (the “Policy”) describes how ABA Baking Art Training Center (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit our website, inquire about our courses, register for programs or otherwise interact with us.

Contact

After reviewing this Privacy Policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at Info@aba-uae.com.

Collecting Personal Information

When you visit the Site or interact with us, we collect certain information to provide and improve our services.

In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: Shared with our processor Odoo.
Personal Information collected: Version of web browser, IP address, time zone, cookie information, search terms, and how you interact with the Site.

Inquiry and Application information

Purpose of collection: To respond to your inquiries about courses, events, or workshops, and to process course registrations.
Source of collection: Collected from you.
Disclosure for a business purpose: Shared with our processor Odoo.
Personal Information collected: Name, date of birth, contact details, payment information (including credit card numbers), email address, and phone number.

Student Registration information

Purpose of collection: To enroll you in our programs, manage your account, provide educational services and deal with any complaints or feedbacks you may have.
Source of collection: Collected from you.
Disclosure for a business purpose: Shared with our processor Odoo.
Personal Information collected: Name, date of birth, contact details, payment information (including credit card numbers), email address, phone number, emergency contact details, and health/dietary information relevant to program participation.

Newsletter

Purpose of collection: To send updates, educational content, and marketing communications (with your consent).
Source of collection: Collected directly from you subscribe on our website.
Disclosure for a business purpose: Stored in our CRM and shared with our processor Odoo.
Personal Information collected: Name (if provided) and email address.

Third-party platform information

Purpose of collection: To respond to your interest in our services, and to enable our team to contact you.
Source of collection: Collected from you when you submit your details through third-party lead generation platforms, such as Facebook or Instagram (Meta) paid ads.
Disclosure for a business purpose: Shared with our processor Odoo.
Personal Information collected: Name, email address, phone number, and any additional information you provide via these platforms.

Consent

By submitting any Personal Information to us, you consent and agree that we may collect, use and disclose such Personal Information in accordance with this Privacy Policy and our Terms of Use, and as permitted or required by law.

If you do not agree with these terms, please do not provide any Personal Information to us. If you refuse or withdraw your consent, or if you choose not to provide us with any required Personal Information, we may not be able to provide you with the services that can be offered on our Site.

Consent can be withdrawn at any time, but please note that we may also rely on legitimate interests or fulfilment of a contract to continue processing your data.

User Rights

You are entitled to the following rights:

The right to access your Personal Information;
The right to correct or rectify any Personal Information and to complete any incomplete Personal Information;
The right to restrict or object the processing, use or disclosure of your Personal Information;
The right to withdraw your consent from data processing of your Personal Information.

Basis for our Lawful Data Processing

The obligations imposed on us by the applicable local regulations mean that we can only use your Personal Information if we have legitimate, specific and explicit purposes, such as the following:

Performance of a Contract with you: We process your Personal Information to fulfill our contractual obligations such as providing services, managing your enrollment or participation.
Compliance with Legal Obligations: We may process your Personal Information to comply with legal and regulatory requirements, including responding to lawful requests from authorities, preventing fraud, and maintaining tax and accounting records.
Legitimate Business Interests: We may use your Personal Information for operational purposes, such as improving our services and programs, promoting events, enhancing user experience, conducting analytics, and ensuring the security of our systems.
Your Consent: We rely on your explicit consent, such as marketing communications or use of photographs/videos. You can withdraw your consent at any time, in accordance with the User Rights clause.

Data Retention Period

We will retain your Personal Information as long as necessary for the purposes of satisfying any legal, accounting, or reporting requirements. Following the retention period mentioned hereabove, your personal information will be permanently deleted.

Sharing Personal Information

We may share your Personal Information with or transfer it to trusted service providers to help us provide our services and fulfill our contracts with you, as described above.

For example:

We may share your Personal Information with third parties whom we engage to assist in delivering the services to you or to professional advisers where it is necessary for us to obtain their advice or assistance.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

For example:

We use Google Analytics to collect and analyze Personal Information and help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: Google Privacy Policy. You can also opt-out of Google Analytics here: Google Analytics Opt-out.
We share information about your use of the Site, and your interaction with our ads on other websites with our advertising partners.
We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
We use Odoo Audiences to help us show ads on other websites with our advertising partners to buyers who made purchases with other Odoo merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Odoo Audiences, through which other Odoo merchants may make offers you may be interested in.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at NAI Educational Page.

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

Security

To protect your Personal Information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed through the implementation of industry-standard security measures, including but not limited to encryption and secure servers.

Your personal data is stored on secure servers located in Lebanon. If data is transferred outside Lebanon, we ensure compliance with applicable data protection regulations by implementing appropriate safeguards.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. Changes will be communicated through our website, and we encourage you to review this policy periodically for updates. Material changes will be notified directly to users.

Applicable Law and Dispute Resolution

This Policy, and any disputes related thereto, shall be governed by and construed in accordance with the laws of the country from which you access our website, or if applicable, the laws of the country in which our entity providing the services to you is located. You agree that the courts of your country of residence shall have exclusive jurisdiction to settle any such dispute.